Shipping and return policies for Kaiser
- Shipping Info
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May 2023 Update: shippings are now curated by Triple Vision Record Distribution.
We work with both UPS & Deutsche Post for shipping orders. UPS has varying transit times specified per destination country, Deutsche Post will make delivery inside the EU normally within 1-5 business days, destinations outside the EU take about 5-20 business days due to involved customs controls processes that often cause a delay (depending on the destination country). Tracking number is now included for every single order.
- Return Policy
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Returns up to 15 days from the date of the purchase.